Student Resources

Below you wild find information and links to resources that students undergoing training at our RTO may require access to.


Participant Handbook V5 HSE 10 Oct 2017

Course Enrollment and Payment Options

RTO Complaints Policy

RTO Complaints Lodgement Form

Online Forms

Training Feedback (Online Form)

Course Enrollment Form (Online Form)

Create Unique Student Identifier USI (Online Form)

Rights & Responsibilities

Participants rights & responsibilities are outlined in the participant handbook.

The RTO is Responsible for the compliance of all training and/or assessment delivered, as well as issuance of AQF certification & documentation

Do I require Prior learning or qualifications to attend courses at Height Safety Engineers?

  • Basic Language, literacy and numeracy skills are required to obtain a qualification at Height Safety Engineers, however if your Language, Literacy and Numeracy skills require support Height Safety Engineers will support your learning.
  • Height Safety Engineers offers a variety of Units of Competency, some of which require prior training to satisfy entry.
  • There are two places to find out if prior learning is required; under the unit of competency page Entry Requirements and Pre-requisites.
  • The application procedure for recognition of prior learning (RPL) can be found in the Participant Handbook V5 HSE 10 Oct 2017

Literacy and Numeracy Requirements

A learners attendance at Height Safety Engineers requires a standard of numeracy and literary skills based upon the capability to complete the course contents described on each unit of competency page.

To assist you in understanding the expectations of completing a Unit of Competency there is an enrollment form available at Enrolment Form which indicates the considerations of ESL and educational background.

Please also review the participant handbook for LLN

If, after reviewing the course outline and enrollment form you feel you may require numeracy and literacy support you can complete the below test and Height Safety Engineers will contact you to discuss possible support methods.

Please note you will not be able to see your answers and will only be contacted if it is deemed support is necessary.

Basic Literacy and Numeracy Test